Notifications
- Vesa Koskinen
Users are notified in the application when some actions are completed or required as well as if there are important information about the application. In some cases also via email if user actions are required.
Business Network Portal has 4 types of notifications: bell, email, toast and banner notifications
Bell notification
You can find all your notifications from the bell-icon top of the navigation bar. This notification list shows all new items and one you have opened it, it will disappear from the list.
Users will receive a bell notification if any of following action is required:
Business link invitation: a new customer has requested you to connect with them and e.g. start submitting e-invoices via BNP.
Sales order received or changed: when you have received a new sales order or if the customer has done changes to the order.
Goods receipt received: when customer has sent you a receipt advice message about received goods.
Notifications are available for all users who have user rights to your company. Each user can then define when and how they would like to be notified.
Notification settings and clearing
You can change your notification settings as follows:
Open the bell-icon from the top right corner of the navigation bar.
Select Settings and the notification settings opens
In each notification type you can choose one of the 4 options:
Unsubscribe
Show only in web application
Send immediate email
Send daily summary email
Clear bell notifications
If you wish to remove all notifications from notification list, home page notifications and daily summary email, go to the notification list and select Read all. This will remove all items on the list.
Notification email
Depending on your settings, notification email can be sent to you immediately or as a summary email, contain all daily and past unopened notifications.
Notification emails are sent to the email address defined in the user details. Email notifications can not be resent.
Immediate email
You can choose to receive an email in following situations:
Business link invitation: a new customer has requested you to connect with them and e.g. start submitting e-invoices via BNP.
Sales order received or changed: when you have received a new sales order or if the customer has done changes to the order.
Goods receipt received: when customer has sent you a receipt advice message about received goods.
Email contains direct link to the document or the connections page.
Summary email
Summary email is sent end of the business day, around 18:00 CET. It contains all unopened notifications. You can choose to receive summary email in following situations:
Business link invitation: a new customer has requested you to connect with them and e.g. start submitting e-invoices via BNP.
Sales order received or changed: when you have received a new sales order or if the customer has done changes to the order.
Goods receipt received: when customer has sent you a receipt advice message about received goods.
Email contains direct links to the documents or the connections page.
Toast notification
A toast notification in an application is a brief, non-intrusive message that appears temporarily on the screen, at the right top corner. It provides quick feedback or information, such as confirming an action (e.g., "Invoice sent") or alerting the user about errors, without requiring interaction. Toasts disappear automatically after a few seconds.
Banner notification
Banner notifications are versatile in applications, providing timely information to users without interrupting their workflow. Banner notification is displayed top of the screen, below top navigation. Some features might not work until the notification is closed by the user.
Notifications can be be permanently closed by the user from the top right x-button. Eventually the notification will automatically disappear once the preset expiration date is reached. When the notification is closed or expired, it will not be available for the same user anymore.
Notifications can include hyperlinks, allowing users to access additional information related to the notification.
Currently banner notifications can be only created and managed by OpusCapita admin users.
Notifications can be targeted for all users or for specific user roles. It is also possible to add notifications to specific BNP pages ie. visible in s. Notifications typically have an expiration date, making then automatically disappear once the date is reached (pages) in the BNP or IPA applications.
There are 4 types of notifications:
1. Informational Updates
2. Success or Competition
3. Warnings or Alerts
4. Major Errors
Banner notifications are useful because they deliver information without taking over the screen, keeping the user experience smooth and context-sensitive.