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In addition to the basic searching and filtering of tickets in the Customer Portal, it is also possible to better adjust the search results. |
Here you can find instructions of the basic search: https://opuscapita.atlassian.net/wiki/spaces/HTUCSP/overview
There is the advanced search instruction below
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Advanced requests view
1. You can filter requests by different criteria.
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2. There is a possibility to choose which columns you want to display.
Moreover, you can change the order of these criteria by dragging and dropping the columns.
3. If you want, you can customize criteria by selecting the appropriate options.
In order to
If you want