Once the order is successfully processed in the OpusCapita Business Network, it is immediately available for you in the Business Network Portal. There is no limit how many orders or from how many customers you can receive orders from. Before starting to receive orders, please make sure that your customer is connected, see more at Connections.
Notification of a new order
When a new order is received, you will be notified by email. Email is sent from noreply@opuscapita.com email address. Click the link in the notification and you are directed to the new order. Additionally new orders, and other order updates are visible in the bell notifications and BNP home page for suppliers:
Order overview
On the Orders → Order overview page, you can view all the orders you have received.
By default, the orders are sorted from the newest to the oldest. You can sort the orders by type, customer name, order number, total net price or status by clicking the respective column name. Furthermore, you can use one or more search criteria to easily find the desired order. After you have defined the criteria, click Search. Only the orders matching your search criteria are shown.
Order types
Order version and order statuses
Order status can change based on user actions, for example when order is confirmed, shipped or invoices. Additionally the status can change if the customer is sending order fulfillment messages such as order changes, cancellations or receipt advices.
Each of the status change changes also the order version. Version number is visible on the Order overview table next to the order number.
Click the triangle icon on the left most column table. Order version numbers open and displaying corresponding status and time in the (Last changed column) for each version.
An order can cave several statuses based on the actions taken by the supplier or customer. For example, when order is confirmed by the supplier or when a customer sends changes to the original order. All of the statuses are automatically updated once the actions are done. Below is the full list of supported order statuses.
Status | Description |
|---|---|
Ordered | The order has just arrived and it it waiting for your action. |
Changed | The customer has changed the purchase order, e.g. quantity or new order items has been added. |
Change requested | You have proposed changes |
Confirmed | You have confirmed the purchase order fully. |
Partly confirmed | You have partially confirmed the purchase order. E.g only partial quantity or selected order items. |
Rejected | You have rejected the purchase order fully |
Partly rejected | You have partially rejected the purchase order, e.g. some order items. |
Cancelled | The customer has cancelled the order fully. |
Reported | All service order rows have been handled, and reporting has been done |
Partly reported | Some of the service order rows have been handled |
Invoiced | You have created an invoice from the order and sent the invoice to the customer. |
Partly invoiced | You have created an invoice for some of the order lines or quantities and sent a partial invoice to the customer. |
Delivered | The buyer has confirmed the goods as received. |
Partly delivered | The buyer has partially confirmed the goods as received. |
Viewing a new order
Click Open in the Order overview page or the link in the order notification and you are directed to the order view. A new order has status Ordered and has version number v1.