Users are notified in the application and in when some actions are completed or required as well as if there are important information about the application. In some cases also via email if user actions are required.
Business Network Portal has 4 types of notifications:
Bell notification
You can find all your notifications from the bell-icon top of the navigation bar. This notification list shows all new items and one you have opened it, it will disappear from the list.
Users will receive a bell notification if any of following action is required:
Business link invitation: a new customer has requested you to connect with them and e.g. start submitting e-invoices via BNP.
Sales order received or changed: when you have received a new sales order or if the customer has done changes to the order.
Goods receipt received: when customer has sent you a receipt advice message about received goods.
Notifications are available for all users who have user rights to your company. Each user can then define when and how they would like to be notified.
Notification
listYou can find all your notifications from the bell-icon top of the navigation bar. This notification list shows all new items and one you have opened it, it will disappear from the list.
Notification email
Depending on yoursettings
, notification email can be sent to you immediately or as a summary email, contain all dailyand
past unopened notifications.Notification emails are sent to the email address in the user details
Immediate email
You will be sent an email
Summary email
clearing
You can change your notification settings as follows:
Open the bell-icon from the top right corner of the navigation bar.
Select Settings and the notification settings opens
In each notification type you can choose one of the 4 options:
Unsubscribe
Show only in web application
Send immediate email
Send daily summary email
Clear notifications
If you wish to remove all notifications from notification list, home page notifications and daily summary email, go to the notification list and select Read all. This will remove all items on the list.
Notification email
Depending on your settings, notification email can be sent to you immediately or as a summary email, contain all daily and past unopened notifications.
Notification emails are sent to the email address defined in the user details.
Immediate email
You will be sent an email in following situations:
Business link invitation: a new customer has requested you to connect with them and e.g. start submitting e-invoices via BNP.
Sales order received or changed: when you have received a new sales order or if the customer has done changes to the order.
Goods receipt received: when customer has sent you a receipt advice message about received goods.
Email contains direct link to the document or the connections page.
Summary email
Summary email is sent end of the business day, around 18:00 CET. It contains all notifications that are not yet reacted to. You will be sent an email in following situations:
Business link invitation: a new customer has requested you to connect with them and e.g. start submitting e-invoices via BNP.
Sales order received or changed: when you have received a new sales order or if the customer has done changes to the order.
Goods receipt received: when customer has sent you a receipt advice message about received goods.
Email contains direct links to the documents or the connections page.
Toast notification
Banner notification
