Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 3 Next »

Users are notified in the application when some actions are completed or required as well as if there are important information about the application. In some cases also via email if user actions are required.

Business Network Portal has 4 types of notifications:

Bell notification

You can find all your notifications from the bell-icon top of the navigation bar. This notification list shows all new items and one you have opened it, it will disappear from the list.

image-20230116-125047.png

Users will receive a bell notification if any of following action is required:

  • Business link invitation: a new customer has requested you to connect with them and e.g. start submitting e-invoices via BNP.

  • Sales order received or changed: when you have received a new sales order or if the customer has done changes to the order.

  • Goods receipt received: when customer has sent you a receipt advice message about received goods.

Notifications are available for all users who have user rights to your company. Each user can then define when and how they would like to be notified.

Notification settings and clearing

You can change your notification settings as follows:

  1. Open the bell-icon from the top right corner of the navigation bar.

  2. Select Settings and the notification settings opens

  3. In each notification type you can choose one of the 4 options:

    1. Unsubscribe

    2. Show only in web application

    3. Send immediate email

    4. Send daily summary email

Clear notifications

If you wish to remove all notifications from notification list, home page notifications and daily summary email, go to the notification list and select Read all. This will remove all items on the list.

Notification email

Depending on your settings, notification email can be sent to you immediately or as a summary email, contain all daily and past unopened notifications.

Notification emails are sent to the email address defined in the user details.

Immediate email

You will be sent an email in following situations:

  • Business link invitation: a new customer has requested you to connect with them and e.g. start submitting e-invoices via BNP.

  • Sales order received or changed: when you have received a new sales order or if the customer has done changes to the order.

  • Goods receipt received: when customer has sent you a receipt advice message about received goods.

Email contains direct link to the document or the connections page.

image-20240119-092917.png

Summary email

Summary email is sent end of the business day, around 18:00 CET. It contains all notifications that are not yet reacted to. You will be sent an email in following situations:

  • Business link invitation: a new customer has requested you to connect with them and e.g. start submitting e-invoices via BNP.

  • Sales order received or changed: when you have received a new sales order or if the customer has done changes to the order.

  • Goods receipt received: when customer has sent you a receipt advice message about received goods.

Email contains direct links to the documents or the connections page.

image-20240119-092804.png

Toast notification

Banner notification

image-20241114-083313.png

  • No labels